Do you have a question for our team? Please click on the tab corresponding to your question.

You can also contact us by direct e-mail at hello@woopcase.com or visit our physical store at Derb Korea Rue 30 NR 13 Casablaca, Morocco

Find the answer to your question :

You have ordered and have not received a confirmation email?

If you have placed an order, and have not received a confirmation email after 30 minutes, please check your spams folder, 99% of the time it is there. If you can't find it, please contact us by selecting "You still have a question" below.

Would you like to have the tracking number of my order?

Please note that we do not ship our packages with a tracking number as they are very small. The delivery time is usually between 5 and 20 days depending on your country, but it may take a little longer in some rare cases.

Please do not contact our team unless it has been 1 month, and you have not yet received your order, if this is the case, then please contact us by selecting "You still have a question" below.

Can't find the phone model you are looking for on our site?

If your question is about not finding your phone model in the list on our website, no need to ask our team, if you can't find it, we don't have it yet. We are adding new models regularly, please try again in one or two weeks.

You want to know our delivery times?

Our delivery time is composed of two elements: manufacturing time + delivery time by postal service.

- If you have opted for an Express delivery, the manufacturing time is between 1 and 2 days.
- If you have opted for a Classic delivery, the manufacturing time is between 2 and 7 days.
- The postal delivery time is generally between 5 and 20 days depending on your country, but it may take a little longer in some rare cases.

You wish to make a partnership with Woopcase 🙌 ?

If you are an influencer or if you wish to share our brand with your friends and family, we will be happy to collaborate with you. Please send an email to this address: collab@woopcase.com
We will in turn contact you as soon as we launch new communication campaigns.

Still have questions?

If you have placed an order, and have not received a confirmation email after 30 minutes, please check your SPAM folder. If it is not in your inbox, 99% of the time it is there. If you can't find it, please contact us by selecting "Other question" above.

Please note that we do not ship our packages with a tracking number as they are very small. The delivery time is usually between 5 and 20 days depending on your country, but it may take a little longer in some rare cases. Please do not contact our team unless it has been 1 month, and you have not yet received your order, if this is the case, then please contact us by selecting "Other question" above.

If you can't find your phone model in a list on our website, no need to ask our team. It's not there because we don't have it yet. We are adding new models regularly, please try again in one or two weeks.

Our delivery time is composed of two elements: manufacturing time + delivery time by postal service. - If you have opted for an Express delivery, the manufacturing time is between 1 and 2 days. - If you have opted for a Classic delivery, the manufacturing time is between 2 and 7 days. - The postal delivery time is generally between 5 and 20 days depending on your country, but it may take a little longer in some rare cases.

If you are an influencer or if you wish to share our brand with your friends and family, we will be happy to collaborate with you. Please send an email to this address: collab@woopcase.com We will contact you as soon as we launch new communication campaigns.

Please note that any modification is impossible 24h after your order because the case is already being produced. If it has been less then 24h, please contact our team.

Please contact our team.

5/5

“Great job woopcase! Thank you so much for this super cool case. It is so comfy and cover phone nicely 👍 [Turkey Soccer]”

Severin Karadzhov

“Very good quality, rigid shockproof material, very cool and original image, I will order again without hesitation. [Aalborg, Denmark - City Map]”

Translation

yolandafalconofficial

“Very satisfied with these cases~ [Gimpo, South Korea - City Map]”

Ray

“I ordered 3 cases. 2 personalized with photos and 1 of my city. I am very satisfied with the quality of the products! They are solid and stylish, top-notch! [Geneva, Switzerland - City Map]”

Isis

“Great quality, fast delivery! [Izhevsk, Russia - City Map]”

Zsolt Szoke

“OMG the t-shirt is gorgeous [T-shirt City Map]”

Ugo G.

“Very soft and pleasant T-shirt. The print quality is perfect. It arrived well packaged and I received it in 4 days! [T-shirt City Map]”

Justin D

“Amazing quality case. Was originally worried about whether this case would live up to expectations, and it sure has. Thank you WoopCase❤️ [Phone case your city - City Map]”

Jason Dookarun

“Usually I order woopcase phone cases. This is the first time I order a T-shirt and I am very satisfied [T-shirt City Map]”

Eric B.

“Top of the top [Full photo phone case]”

Babane

“They are nice [Mars - NASA - Boarding pass]”

Forget

“Well made case durable and fits the phone very well. The print on back is exactly what I expected. [Phone case your city - City Map]”

Rossano

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Reviews

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