You can follow the progress of your order via this tracking page :
What is the delivery time?
In Priority Delivery, your phone case order is manufactured and shipped in less than 48 hours for common phone models 😀
What do I do if I get the wrong phone number when I make a delivery?
Don't worry, contact us as soon as possible on Instagram, Facebook, Snapchat or Twitter @woopcase and we will modify your order 💪.
Can I return a product to you?
Returns of products under the right of withdrawal: you can return at your expense any mobile accessory within 14 days of delivery. We will then reimburse you for the full price of the returned products. On the other hand, no refund is possible for products personalized with your own information (except for typographical errors on our part, of course). For more details on the terms and conditions of product returns and withdrawal we invite you to consult our Terms and Conditions of Sale.
I can't find the model of my phone in the list of your products
We offer a large list of phone models, but some rare models are actually not available at Woopcase. Feel free to ask us on our social networks about your model.
However, you can still use our Woopsockets that are compatible with all phone models.
Where your products are made
In France 🇫🇷
This enables us to offer ultra-fast delivery times and very high production quality.
How orders are delivered
Your order is coming by mail. An envelope goes straight to your mailbox without you having to be present to receive it.
For large product orders, delivery is by Colissimo.
I wish to make a partnership with Woopcase, how can I do it?
You can contact us on our social networks @woopcase or via the contact form and we will quickly get in touch with you in turn.
Does the print stand up to the test of time?
YES! Our printers being those of the mass distribution, offer us an ultra precise, high quality and durable printing thanks to the anti-scratch treatment.
Intense and vibrant colours are achieved with 8-colour printing (instead of the usual 4 colours) 🌈
What are the custom cases made of?
Our cases are made of soft silicone and resistant on the edges. They protect your phone while being pleasant to the touch. In addition, a metal plate forms the framework of the case, allowing for the absorption of all shocks ✅
It's luxury in phone cases 😎
For some rare models of phones, it is possible that we use different material cases (total silicon, rigid plastic...) but this remains very marginal.
“Great quality! Clear picture! Fast delivery despite the covid! Very resistant case! And hard case! 100% recommended 👌 [Customized photo]”
“Super case very good condition very happy [Photo]”
“Nothing to say, the quality of the case is perfect. My order arrived in just 2 days I recommend Thank you [Photo]”
“Thank you, good quality I highly recommend [1001 Pineapple]”
“Great cases! [Travel by motorhome]”
“The cover arrived after not even 4 days. the print is of an amazing quality and really protective. What can I say I recommend it and I will soon make a new purchase from this company. [Customized photo]”
“My first case, I received it 6 days after I ordered it. And the quality is superb I like it very much. [Customized photo]”
“Super quality and fast delivery 👍🏻 [1001 Pineapple]”
“Excellent quality case and largely up to my expectations!!!grips on the side, protected screen edges. The only small downside is that this wonderful case took 3 weeks to arrive. But despite the wait I recommend this very serious site that responds to emails very quickly. I think that the length of the sending is due to the personalization of the case! I would order more for sure! Thanks woopcase!!! [1001 Pineapple]”
“Fantastic cover for me thanks woopcase [Italy Soccer]”
“Nice cover❤❤❤ilove it [1001 Pineapple]”
“Cover arrived in perfect condition in about 2 days! It is gorgeous and very durable. The black border gives a nice touch and protects the phone very well. The printing is accurate and detailed.
In short spectacular product!
Thank you woopcase! [1001 Pineapple]”